Thank you for shopping at Foraned Shop.
If you need to cancel your order for any reason, please review our cancellation policy. The following terms apply to all products purchased from us.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specified meanings as defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural forms.
Definitions
In this Cancellation Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to JIDOCS EVER CORPS (OPC) PRIVATE LIMITED, located at C/O C. ROLUTA TLANGNUAM, VENGTHAR, Tlangnuam, Tlangnuam (Part), Aizawl- 796005, Mizoram.
- Goods refer to the items offered for sale through the Service.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the website.
- Website refers to Better Pet Shop, accessible from https://www.foranedshop.com/.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You have the right to cancel your Order within 30 days without providing any reason.
The deadline for cancelling an Order is 30 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by a clear statement. You can inform us of your decision by:
- Email: [email protected]
We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
For Goods to be eligible for a return, please ensure that:
- The Goods were purchased in the last 30 days.
- The Goods are in the original packaging.
The following Goods cannot be returned:
- Goods made to your specifications or clearly personalized.
- Goods that, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
- Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Goods which, after delivery, are, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to us. Please send the Goods to the following address:
C/O C. ROLUTA TLANGNUAM, VENGTHAR, Tlangnuam, Tlangnuam (Part), Aizawl- 796005, Mizoram
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Cancellation Policy, please contact us:
- Email: [email protected]